Director of Operations
My philosophy of leadership centers around empowering others to reach their full potential. True leaders should inspire and guide their team by setting a positive example, rather than simply giving orders. By cultivating an open and collaborative environment, individuals are able to thrive and ultimately contribute to the success of the group. Essentially, my beliefs on leadership revolve around encouraging growth and fostering a sense of unity within the team, leading to overall achievement.
The core of the Director of Operations' leadership principles centers around the idea that leadership is not a solo endeavor. Rather, it involves creating an environment of teamwork, creativity, and superior performance. The Director stresses on the importance of striving for excellence in all aspects of work and making choices that uphold the highest standards. This mindset stems from the recognition that our efforts yield significant results, instilling a dedication to maintaining consistency, clarity, and a long-term perspective.
The Director is a strong advocate of resourceful thinking and teamwork, understanding that a team's combined efforts are much more impactful than individual ones. Through encouraging and promoting trust and equality, the Director ensures that Arown Academy continues to excel as a leader in innovative healthcare education.
Our core values are the fundamental beliefs that guide our actions and decisions. They represent the principles that define who we are as a company and what we stand for.
The core values of Arown Academy serve as the foundation for all of its operations, providing a steadfast guide.
Maintaining discipline means remaining organized and responsible in all pursuits.
Empowering individuals to reach their full potential.
The foundation of meaningful connections lies in trust, where honesty and dependability are key factors. Promoting equality by fostering fairness and inclusivity in every interaction. Conducting oneself with ethical standards and a strong sense of morality. Working together as a team to accomplish commitment: Striving for excellence and enduring success.
common objectives. Commitment: Striving for excellence and enduring success.
The Director strongly values honesty and integrity, especially in leadership. This requires never making false promises and always following through on commitments, in order to maintain trust as the foundation of every relationship.
Significant moments and accomplishments in one's professional journey. The Director's professional journey exemplifies unwavering commitment, ingenuity, and guidance.
"In 2007, I earned my B.Tech degree, which served as the cornerstone of my future in the realm of technology and operations."
In 2008, I became a part of Airtel, where I gained valuable insights in the field of telecommunications and honed my skills in team management.
In 2014, I advanced to the role of Assistant Manager at Reliance, where I had the opportunity to further develop my abilities in strategic thinking and leadership.
In 2016, Arown Academy was established as a groundbreaking initiative to transform healthcare education.
In 2023, I attended an Executive Digital Marketing course at IIM, which further developed my expertise in contemporary educational strategies.
Notable achievements include the creation and expansion of Arown Academy, a highly regarded healthcare education center. Additionally, overcoming initial obstacles led to significant milestones, including obtaining accreditation from AAPC.
Key Leadership Skills
The Director's success is attributed to their distinct combination of leadership skills. Encouraging creative problem-solving for intricate obstacles – this is resourceful thinking.
Promoting effective team dynamics: Cultivating united, driven, and successful groups.
Navigating decision-making by marrying data-driven insights with intuition and experience.
Conflict resolution involves handling conflicts with compassion and impartiality.
Change management involves confidently guiding teams through transitions with clarity.
Implementing a system-driven approach to guarantee efficient, scalable, and effective processes.
They have played a crucial role in establishing Arown Academy as a dominant force in healthcare education.
The duties and responsibilities of being a leader are crucial in ensuring success and growth. It is important for a leader to possess the necessary skills and qualities to motivate, guide, and empower their team towards achieving common goals. Additionally, leaders must also be able to make sound decisions, resolve conflicts, and navigate challenges effectively. Overall, strong leadership is essential in driving progress and fostering a positive work culture.
The Director has filled crucial leadership positions throughout their career, each one leaving a notable impact.
The Director at Airtel oversaw teams throughout crucial project launches, guaranteeing smooth execution and achieving operational excellence.
In their role as Assistant Manager at Reliance, the Director spearheaded initiatives that enhanced overall efficiency and team morale.
At Arown Academy, the Director is responsible for overseeing operations, curriculum development, and strategic growth to ensure the institution maintains its position as a leader in healthcare education.
Throughout each position, the Director has consistently demonstrated a dedication to excellence, originality, and facilitating growth.
Overseeing teams at both Airtel and Reliance:
In pivotal project launches, the Director displayed exceptional leadership skills by promoting teamwork, resolving disputes, and ensuring punctual completion. These experiences served as the foundation for the Director's ability to oversee intricate operations at Arown Academy.
Establishing and Expanding Arown Academy:
Arown Academy started with a goal to meet the increasing need for qualified healthcare experts.Despite initial difficulties, the Director's guidance resulted in achievements including AAPC accreditation and the broadening of educational programs, solidifying the school's standing as a top institution.
The Director has received numerous accolades and awards for their exceptional contributions, particularly in the fields of mentorship and operational excellence. These recognitions demonstrate their dedication to empowering others and driving positive change in the realm of healthcare education.
As we look towards the future, we are filled with hope and excitement for what is to come. We have a clear vision of where we want to go and the path we need to take to get there. The possibilities that lie ahead are endless, and we are determined to make our dreams a reality. With determination and hard work, we are confident that the future holds great success for us.
The Director's goal for Arown Academy is to constantly expand and improve. Through a dedication to top-notch healthcare education, the Academy strives to equip students for the ever-changing expectations of the field. The Director envisions Arown Academy as a frontrunner on an international scale, empowering aspiring healthcare professionals to create a significant impact in society.
My philosophy of leadership is grounded in the belief that true influence stems not from authority, but from the ability to empower and elevate others. Leadership is not merely about guiding a team—it's about cultivating an environment where individuals feel heard, valued, and inspired to grow.
I believe communication and connection are at the heart of effective leadership. By fostering trust and collaboration, I strive to transform ordinary interactions into meaningful progress. With extensive experience across healthcare, wellness, and network leadership, I’ve come to understand that great leaders are developed—not born—through consistency, resilience, and a strong moral compass. My approach focuses on building people before building systems, knowing that empowered individuals are the foundation of sustainable success.
These values are the foundation of my leadership and training philosophy:
Integrity: Standing by your word, even when it’s difficult.
Empowerment: Helping others discover and amplify their potential.
Communication: Speaking with clarity, listening with empathy.
Collaboration: Believing that success is shared, not solitary.
Growth: Constantly learning, evolving, and enabling others to do the same.
Excellence: Striving for the highest standards in every endeavor.
2008: Earned B.Sc. in Nursing
2011–2015: Staff Nurse in Calicut—gained hands-on clinical and patient-care experience
2014–2016: Founded a Home Care Service offering nursing and diagnostic support
2016:
Achieved CPC certification (AAPC, USA)
Co-founded Arown Academy—now operating 7 branches with over 13,000 students trained
2018: Entered the wellness and leadership mentoring space, guiding thousands in communication and confidence
2023: Launched a communication-focused wellness center for professionals and entrepreneurs
2024: Elected as BNI Regional Trainer, after holding multiple leadership roles
I bring a unique blend of empathy, professional insight, and educational depth into every leadership role I take on:
Strategic Communication: Crafting influence through presence and powerful dialogue
Team Leadership: Inspiring teams to act with unity, purpose, and passion
Network Building: Creating communities that support and uplift one another
Conflict Resolution: Turning friction into mutual understanding
Training & Mentoring: Developing future leaders with clarity and care
Business Development: Turning ideas into structured, scalable ventures
My leadership journey spans across healthcare, education, and business networks:
Staff Nurse: Learned to lead through empathy, patience, and situational awareness
Co-Founder, Arown Academy: Spearheaded operations, curriculum innovation, and organizational growth
BNI Leadership: Served as MC Member, Vice President, President, Support Director, and now Regional Trainer—each role refining my ability to lead diverse, high-impact teams
Founded in 2016 with a single vision, Arown Academy has grown into a premier healthcare training institution with 7 branches and over 13,000 trained students. Under my leadership:
We secured international certifications
Expanded our curriculum
Launched a dedicated Hospital Administration course in 2023
From my early roles to becoming Regional Trainer, I’ve consistently worked to build high-performing business communities. Through structured mentorship, training programs, and value-based leadership, I’ve helped members strengthen communication, confidence, and collaboration.
I’ve been recognized across both the education and business networking sectors:
Multiple elected roles within BNI
High regard and testimonials from professional trainers, educators, and entrepreneurs for my commitment to leadership and personal development
I envision a future where communication and collaboration are seen as core competencies across all industries. My mission is to prepare the next generation of professionals and entrepreneurs to lead with clarity, confidence, and compassion.
Through the continued growth of Arown Academy and specialized communication training centers, I aim to uplift healthcare education and empower business communities across India—and beyond.
Director of Cooperative Office